Leasing Consultant - (Conroe) in Houston, Texas For Sale

Enjoys greeting and assisting all current and future residents, by phone or in person. Daily follow up consisting of phone calls, emails and thank you cards sent. Completing weekly outside marketing to local colleges and businesses. Maintaining target apartments and mini models. Faxing locators and updating internet ads. Maintaining supply of pre-assembled rental packets and move-in files. DUTIES AND RESPONSIBILITIES Answer all incoming calls. Log all prospect calls in OneSite or Property Notebook. Assist prospects over the phone or in person. Follow up on pending applicants on a daily basis. Fax locators current specials three times a week. Have move in files ready for scheduled move ins. Walk all move ins and insure apartment meets Nolan standards and is ready for the new resident. Put move in gifts in scheduled move in apartments. Outside marketing efforts: Visit area businesses and colleges on a weekly basis. Update internet ads on an as needed basis immediately after market study is approved. Guest card follow-up on a daily basis to include mailing thank you cards within 24 hours of tour, emailing new specials and follow up phone calls. File all leasing paperwork as it is generated. Complete work order call backs daily. Maintain supply of pre-assembled rental packets and move in files. Attend and participate in all resident functions. Deliver daily birthday balloons and birthday cards to applicable residents. Monitor the video library to insure residents return videos timely. Call residents who are late returning videos. Schedule and select exchange of movies with vendor. Monitor package room. Notify residents with packages left at office for more than 2 days. Complete new move in callbacks weekly to insure previous weeks move ins are satisfied with their new apartment. Check mini models and target apartments on a weekly basis to insure they are pleasing and that the make ready meets Nolan Standards. Move mini models as needed. Maintain a 40% or above closing ratio. Insure that local, state and federal laws for resident file documentation are followed. Maintain satisfactory scores on all mystery shopping reports. Complete all marketing strategies as outlined in the Quarterly Marketing Plan. MINIMUM JOB REQUIREMENTS Must have a high school diploma or GED or at least 6 months of experience that is directly related to the duties and responsibilities specified. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED Ability to multi-task on a daily basis and must have good customer relations skills. Ability to secure and handle payments and to be accountable for payments received. Ability to function in a fast paced environment. Respond to and overcome closing objections. Ability to use independent judgment and maintain confidentiality. Ability to learn computer software such as Excel, OneSite, Word, etc. WORKING CONDITIONS AND PHYSICAL EFFORT Work is normally performed in a typical interior/office work environment. No or very limited exposure to physical risk.
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